The provision of quality health care is our principal concern. It requires a doctor-patient relationship of trust and confidentiality. We regard your health information as confidential. We will obtain your consent when collecting this information and handle it in accordance with the privacy legislation. You are entitled to know what personal information is held about you, what it is used for, to whom it is disclosed and how it is stored.
As part of the consultation with your doctor, we request that you complete a form outlining your personal details. We will use this information for the following reasons:
QCOS will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Your personal information will be stored in a controlled and secure environment. QCOS uses firewalls and encryption to protect the privacy of your personal information.
You have a right to access your information. You may ask for a copy of part or all of the record. You will be required to complete a form requesting this information. A charge may be payable for this access. In some circumstances, access may be denied but in such an event we will advise you of the reason
If you request, your health information will be made available to another health service provider. The right of children to privacy may at times restrict access to their information by parents or guardians.
Your health information may need to be disclosed without your consent in situations such as:
You are not required to provide this information or give permission for it to be used as described above. However your failure to do so may compromise the treatment we are able to give you. You may discuss your concerns, questions or complaints about any issues related to the privacy of your personal information with your doctor.
Our website contains links to other organisations and their websites. Those organisations may also collect personal information about you. We do not hold any responsibility for the privacy practices of other businesses including the content of any websites that are linked to our website.
We will not transfer your personal information to a foreign country unless we have your consent.
If you have a complaint about the privacy of your personal information, we request that you contact us in writing. Upon receipt of a complaint we will consider the details and attempt to resolve it in accordance with out complaints handling procedures.
Suite 14, Level 10
Evan Thomson Building
24 Chasely Street
Auchenflower Qld 4066
You can also contact QCOS via our website, or phone 07 3721 8600